Patrick and his son made a last minute call on their way home to check a leak in our ceiling. Found a poorly installed condensation pipe that was hidden by insulation in the attic. They removed wet insulation, sopped up the water and advised we needed to put a fan on the wet sheet rock. He then went home 15 minutes away, retrieved his own high powered fan and returned and set it up to dry out the water. Also, they offered to help move any furniture that might get damaged if the ceiling fell. Parts were ordered and they installed the proper size pipe and bigger drain pan.
Very grateful for the fastest, most helpful and professional job done. Above and beyond a typical service call. They treated us like a neighbor, not just a job call. Truly, the company gives service with heart!
We switched to A/C Doctors a couple years ago to perform routine maintenance on our business’s unit and from day one they have been nothing short of professional and wonderful. When there has been a problem, they have been here within 24 hours to fix it. Their staff is amazing and the nicest, home-town people you will ever meet. Go with A/C Doctors and you will not be disappointed!
This place is wonderful to work with. Our a/c stopped working and they were able to not only get us in the same day but even earlier than scheduled. The tech was quick to find the issue and get everything fixed. Would definitely recommend.
Originally installed our new unit a few years ago. The compressor locked up on us last weekend and they quickly got us back going in a couple of days. They stand behind their warranty and the tech who did our service call was outstanding! He was very knowledgable, friendly and did a great job. Thank you AC Doctors’s for getting our air back on!
10 STARS IF I COULD!! Jason and his team are beyond professional, on time, and excellent service!! These men are reliable, honest & do not quit until the job is done to YOUR expectation. Thank you so much for your kindness and quick service!! Will never use anybody else but these men!!
There isn’t enough that I can say about AC Doctors. My upstairs AC unit quit working and after calling different service companies I was finally directed to them. I told them what my problem was and that I knew it was last minute but I was hooing they could still help me. I also had a time restraint due to my daughters softball tournament. Needless to say they got right on it and fixed the problem. They also explained to me what the problem was and what I could do to help prevent it in the future. Bottomline, I will not call anyone else in the future. 100% professional and 100% helpful from the office to the field.
I gave Jason (Owner) a call for an estimate to replace my very old unit. He was out the next day to provide me with a more than competitive estimate along with providing me the basic knowledge in order to choose the option that worked best for me and my home. Unfortunately, that very same night of my estimate, my very old A/C unit became self aware and decided if I was going to quit on it, it was going to quit on me. Jason was out the next morning to see if he could patch my old system up before we got the new one installed. In the end it was beyond repair but Jason and his crew were out the next day installing my new unit. I’m blown away by the level of concern and urgency provided by this company. They have made a customer for life!
The starter capacitor on Grandma’s AC unit went out at 9pm last Friday night – I’m out of state, so I immediately jumped on Google and started calling HVAC service vendors in the area trying to find someone that could help.
Local temps were in the high 90’s, so naturally every vendor I spoke with was backed up with scheduled repairs from 3 days up to a whole week! I offered to put Grandma up in a hotel, but she wanted to avoid exposing herself to the Covid-19, so I continued searching for an HVAC service vendor. I was about to give up and schedule a midweek appointment, when I received a return call from Becky with AC Doctors!
To my surprise, she was able to squeeze us in during the 8 o’clock hour the very next morning. The technician had the failed components replaced and house cooled down in less than 12 hours from my initial contact.
Grandma and I are both so thankful to have a local company we can call if similar events transpire in the future. Thanks again AC Doctors of Tecumseh!
Our AC was making a nasty hot smell at bedtime last night. Becky got right on it and had Jason out to see us the very next day. Thanks to our being in their seasonal preventative maintenance program, we even saved some money on the parts! While he was here, Jason even re-lit our furnace pilot and changed the air filter with the new one I had in the closet.
Stimulating the local economy never went so smoothly!
Thanks, Becky and Jason, for saving our day!
Unit was blowing hot air, my daughter-in-law just had a new baby. Called them right before 5pm and they showed up the same day and fixed the problem. The gentleman that came out was very nice. Fixed the problem and didn’t try to talk them into extra things that they may not need. I highly recommend them.
I recommend this company to anyone. Our A/C stopped working and it was 92 degrees outside and 84 and getting hotter in our house. We have a one week old baby and we wouldn’t be able to stay there. AC Doctors had someone come out and fix it almost right away! Not to mention it was almost 5pm when I called and they still came out that day! Thank you AC Doctors!
Communication is KEY! Our experience with A/C Doctors was fantastic. Time is money for everyone, and we really appreciate how A/C Docs took the time necessary to communicate regarding approintement times and with the status of our service/repairs. I highly recommend this business, and would use them again for sure!